Support

Need help choosing a ScandiHome bag or organizer, or have a question about an order? Email scandihome1@ptraveldesign.com or use our contact form.

Choosing a product

Tell us which product you are considering and what you would like to carry. For fit questions, include the dimensions of your item so we can help you compare it with the product specifications.

Order and delivery questions

Include your order number and a short description of your question. If you are checking delivery options before ordering, tell us your destination country and postal code.

Returns and product issues

For a return request, email us with your order number and the item you would like to return. Please contact us before sending a return. If an item arrives damaged or incorrect, include a description and clear photos of the issue.

For details of the current return terms, read our refund policy.